Text or SMS functionality is currently available from the Appointment Window, Account Overview, Account Details and Order Details pages. You can find the Appointment Window on the schedule by left clicking on any appointment or by going to the appointment history tab from an Account. Look for the chat bubble icon. On the Account Overview page, if the client has a phone number listed you will find it in their contact info on the left-hand side and can click on the chat bubble icon to send them a text message. Click on the Details tab to navigate to the Account Details page, and you will see a chat bubble icon in the top menu. Select this button to send a text message. If you select an Order, you will also notice on the Order Details page, a chat bubble icon in the top menu. Select this button to send a text message.
Note: By default, the text communication is a one-way path only and is sent from a default number. If you wish to setup 2-way communication and also choose the phone number the message is sent from, you will want to look into creating your own Twilio account.
