Mobile App Tech View

Use the video walkthrough below to introduce yourself and your team to the technician view of the ServiceMonster mobile app. This is how the mobile app appears to users who have the security role of Technician in ServiceMonster. Click here to learn more about security roles.

THE WAY THE SCHEDULE WORKS FOR TECHS ON THE MOBILE APP IS AS FOLLOWS:

Super Technician: Can view full schedule, no restrictions

Tech Plus: Can view own schedule 3 weeks forward and 2 weeks back

Tech/Laborer: Can view own schedule 2 weeks forward and 1 week back

It's important to note that we designed this with "business weeks" in mind. The calculation uses the first day of the current week rather than updating each day. That means viewing on a Friday the techs/laborers will only see through the next week, but once they check on the following Monday they'll see that second week show up.