The ServiceMonster app is an easy way to access what you do on ServiceMonster on the go! You can keep track of appointments, add in new accounts and orders, and have your techs use it to clock in and out of appointments to keep track of hours.
You can find it by searching for ServiceMonster on the Google Play store, or Apple App store.
The app looks different depending on the users Security Role. We currently have two video tutorials available to give you a feel of how to use the system
Super Technician: Can view full schedule, no restrictions
Tech Plus: Can view own schedule 3 weeks forward and 2 weeks back
Tech/Laborer: Can view own schedule 2 weeks forward and 1 week back
It's important to note that we designed this with "business weeks" in mind. The calculation uses the first day of the current week rather than updating each day. That means viewing on a Friday the techs/laborers will only see through the next week, but once they check on the following Monday they'll see that second week show up.
